Job details
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Salary
$19–$22 an hour
Job type
Full-time
Permanent
Shift & schedule
8 hour shift
Toronto Dermatology Centre is an extremely busy clinic specializing in anti-aging and corrective treatments including Botox, wrinkle fillers, laser treatments and medical-grade skincare.
We have an immediate opening for a highly motivated, professional and experienced administration coordinator to join our cosmetic team. Working alongside our team of medical estheticians and physicians, the Cosmetic Coordinator will assist with facilitating the administrative elements of each patient encounter and visit. As the main point of contact in the cosmetic clinic, this role has a significant influence on patients experience and satisfaction.
The successful candidate will be an organized, dynamic, results-oriented individual with strong communication and interpersonal skills and a successful track record in administration or customer service roles.
What we are about:
MSP is a group of Canada’s leading Medical Aesthetics clinics with the goal of providing world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.
Our MSP core values are: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY
At MSP, we pride ourselves on offering our dedicated clients a five-star luxury experience and care. As part of the MedSpa Partners Inc. family, we offer the same dedication to our team member’s career development, advancement, and satisfaction.
What you are about:
You are a highly motivated individual who is dynamic, has a passion for people and the industry. The member of our Front Desk team has an uplifting attitude, a strong sense of self and is always looking to develop and grow both personally and professionally. You have a deep caring and composed attitude that reflects in your work. You are obsessed with service excellence and a passion for all things beauty. You take pride in your appearance as much as you do at excelling at your job. You are great at promoting and do not shy away from sales. If this description illustrates who you are, check out the hard and soft skills below, and let us know if you want to explore this opportunity.
Do you have what it takes?
- Exceptional customer service skills
- Strong verbal and written communication
- Experience in customer service, retail skincare sales or an equivalent service oriented role
- Basic computer skills
- Ability to multi-task and work well as part of a team in a fast-paced clinical environment
Responsibilities:
- Providing 5-star customer service
- Greeting and welcoming patients
- Scheduling patient appointments
- Responding to email and telephone inquiries
- Patient loyalty, referral and retention program
- Patient billing
- Retail sales
What you can expect from us:
- We offer competitive rates and industry incentives.
- Generous staff treatments, procedures, and discounts
Job Types: Full-time, Permanent
Salary: $19.00-$22.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Experience:
- receptionist: 1 year (required)
- retail sales: 1 year (preferred)
Work Location: In person